Velleman SOL4UCN2 Manual de usuario descargar pdf (Pagina 18)

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Velleman®ServiceandQualityWarranty

Velleman®hasover35yearsofexperiencein

theelectronicsworldanddistributesits

productsinmorethan85countries.

Allourproductsfulfilstrictquality

requirementsandlegalstipulationsintheEU.

Inordertoensurethequality,ourproducts

regularlygothroughan

extraqualitycheck,

bothbyaninternalqualitydepartmentandby

specializedexternalorganisations.If,all

precautionarymeasuresnotwithstanding,

problemsshouldoccur,pleasemakeappealto

ourwarranty(seeguaranteeconditions).

GeneralWarrantyConditionsConcerning

ConsumerProducts(forEU):

•Allconsumerproductsaresubjecttoa24‐

monthwarrantyon

productionflawsand

defectivematerialasfromtheoriginaldateof

purchase.

•Velleman®candecidetoreplaceanarticle

withanequivalentarticle,ortorefundthe

retailvaluetotallyorp artiallywhenthe

complaintisvalidandafreerepairor

replacementofthearticleisimpossible,or

if

theexpensesareoutofproportion.

Youwillbedeliveredareplacingarticleora

refundatthevalueof100%ofthepurchase

priceincaseofaflawoccurredinthefirstyear

afterthedateofpurchaseanddelivery,ora

replacingarticleat50%ofthe

purchaseprice

orarefundatthevalueof50%oftheretail

valueincaseofaflawoccurredinthesecond

yearafterthedateofpurchaseanddelivery.

•Notcoveredbywarranty:

‐alldirectorindirectdamagecausedafter

deliverytothearticle(e.g.byoxidation,



shocks,falls,dust,dirt,humidity...),andbythe

article,aswellasitscontents(e.g.dataloss),

compensationforlossofprofits;

‐frequentlyreplacedconsumablegoods,parts

oraccessoriessuchasbatteries,lamps,rubber

parts,drivebelts...(unlimitedlist);

‐flawsresultingfromfire,waterdamage,

lightning,accident,naturaldisaster,

etc.…;

‐flawscauseddeliberately,negligentlyor

resultingfromimproperhandling,negligent

maintenance,abusiveuseorusecontraryto

themanufacturer’sinstructions;

‐damagecausedbyacommercial,

professionalorcollectiveuseofthearticle

(thewarrantyvaliditywillbereducedtosix(6)

monthswhenthearticleisused

professionally);



‐damageresultingfromaninappropriate

packingandshippingofthearticle;

‐alldamagecausedbymodification,repairor

alterationperformedbyathirdpartywithout

writtenpermissionbyVelleman®.

•Articlestoberepairedmustbedeliveredto

yourVelleman®dealer,solidlypacked

(preferablyintheoriginalpackaging),and

be

completedwiththeoriginalreceiptof

purchaseandaclearflawdescription.

•Hint:Inordertosaveoncostandtime,

pleaserereadthemanualandcheckifthe

flawiscausedbyobviouscausespriorto

presentingthearticleforrepair.Notethat

returninganon‐defectivearticle

canalso

involvehandlingcosts.

•Repairsoccurringafterwarrantyexpiration

aresubjecttoshippingcosts.

•Theaboveconditionsarewithoutprejudice

toallcommercialwarranties.

Theaboveenumerationissubjectto

modificationaccordingtothearticle(see

article’smanual).



Velleman®service‐enkwaliteitsgarantie

Velleman®heeftruim35jaarervaringinde

elektronicawereldenverdeeltinmeerdan85

landen.

Alonzeproductenbeantwoordenaanstrikte

kwaliteitseisenenaandewettelijke

bepalingengeldigindeEU.Omdekwaliteitte

waarborgen,

ondergaanonzeproductenopregelmatige

tijdstippeneenextrakwaliteitscontrole,

zowel

dooronzeeigenkwaliteitsafdelingalsdoor

externegespecialiseerdeorganisaties.Mocht

erondanksdezevoorzorgentocheen

probleemoptreden,dankuntusteedseen

beroepdoenoponzewaarborg(zie

waarborgvoorwaarden).

Algemenewaar borgvoorwaarden

consumentengoederen(voorEuropeseUnie):

•Opalleconsumentengoederengeldteen

garantieperiodevan24maandenop

productie‐enmateriaalfouten

enditvanafde

oorspronkelijkeaankoopdatum.

•Indiendeklachtgegrondiseneengratis

reparatieofvervangingvaneenartikel

onmogelijkisofindiendekostenhiervoor

buitenverhoudingzijn,kanVelleman®

beslissenhetdesbetreffendeartikelte

vervangendooreengelijkwaardigartikelofde

aankoopsomvanhetartikelgedeeltelijk

of

volledigterugtebetalen.Indatgevalkrijgtu

eenvervangendproductofterugbetalingter

waardevan100%vandeaan koopsombij

ontdekkingvaneengebrektotéénjaarna

aankoopenlevering,ofeenvervangend

producttegen50%vandekostprijsof

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Velleman SOL4UCN2 Manual de usuario Pagina 18

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