Velleman VTSS6 Manual de usuario descargar pdf (Pagina 18)

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Velleman®Serviceand QualityWarranty

Velleman®hasover35yearsof

experienceintheelectronicsworldand

distributesitsproductsinmorethan85

countries.

Allourproductsfulfilstrictquality

requirementsandlegalstipulationsinthe

EU.Inordertoensurethequality,our

productsregularlygothroughanextra



qualitycheck,bothbyaninternalquality

departmentandbyspecializedexternal

organisations.If,allprecautionary

measuresnotwithstanding,problems

shouldoccur,pleasemakeappealtoour

warranty(seeguaranteeconditions).

GeneralWarrantyConditionsConcerning

ConsumerProducts(forEU):

•Allconsumerproductsaresubjecttoa

24‐monthwarrantyon

productionflaws

anddefectivematerialasfromthe

originaldateofpurchase.

•Velleman®candecidetoreplacean

articlewithanequivalentarticle,orto

refundtheretailvaluetotallyorpartially

whenthecomplaintisvalidandafree

repairorreplacementofthearticleis

impossible,orif

theexpensesareoutof

proportion.

Youwillbedeliveredareplacingarticleor

arefundatthevalueof100%ofthe

purchasepriceincaseofaflawoccurred

inthefirstyearafterthedateofpurchase

anddelivery,orareplacingarticleat50%

ofthe

purchasepriceorarefundatthe

valueof50%oftheretailvalueincaseof

aflawoccurredinthesecondyearafter

thedateofpurchaseanddelivery.

•Notcoveredbywarranty:

‐alldirectorindirectdamagecausedafter

deliverytothearticle(e.g.byoxidation,

shocks,falls,dust,dirt,humidity...),and

bythearticle,aswellasitscontents(e.g.

dataloss),compensationforlossof

profits;

‐frequentlyreplacedconsumablegoods,

partsoraccessoriessuchasbatteries,

lamps,rubberparts,drivebelts...

(unlimitedlist);

‐flawsresultingfromfire,waterdamage,

lightning,accident,naturaldisaster,etc.



…;

‐flawscauseddeliberately,negligentlyor

resultingfromimproperhandling,

negligentmaintenance,abusiveuseoruse

contrarytothemanufacturer’s

instructions;

‐damagecausedbyacommercial,

professionalorcollectiveuseofthearticle

(thewarrantyvaliditywillbereducedto

six(6)monthswhenthearticleisused

professionally);

‐damageresultingfromaninappropriate

packingandshippingofthearticle;

‐alldamagecausedbymodification,

repairoralterationperformedbyathird

partywithoutwrittenpermissionby

Velleman®.

•Articlestoberepairedmustbe

deliveredtoyourVelleman®dealer,

solidlypacked(preferablyintheoriginal

packaging),andbe

completedwiththe

originalreceiptofpurchaseandaclear

flawdescription.

•Hint:Inordertosaveoncostandtime,

pleaserereadthemanualandcheckifthe

flawiscausedbyobviouscausespriorto

presentingthearticleforrepair.Notethat

returninganon‐defectivearticle

canalso

involvehandlingcosts.

•Repairsoccurringafterwarranty

expirationaresubjecttoshippingcosts.

•Theaboveconditionsarewithout

prejudicetoallcommercialwarranties.

Theaboveenumerationissubjectto

modificationaccordingtothearticle(see

article’smanual).

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Velleman VTSS6 Manual de usuario Pagina 18

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