Velleman DVM840 Manual de usuario descargar pdf (Pagina 46)

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Velleman®ServiceandQualityWarranty

Velleman®hasover35yearsofexperienceinthe

electronicsworldanddistributesitsproductsin

morethan85countries.

Allourproductsfulfilstrictqualityrequirements

andlegalstipulationsintheEU.Inorderto

ensurethequality,ourproductsregularlygo

throughanextra

qualitycheck,bothbyan

internalqualitydepartmentandbyspecialized

externalorganisations.If,allprecautionary

measuresnotwithstanding,problemsshould

occur,pleasemakeappealtoourwarranty(see

guaranteeconditions).

GeneralWarrantyConditionsConcerning

ConsumerProducts(forEU):

•Allconsumerproductsaresubjecttoa24‐

monthwarrantyon

productionflawsand

defectivematerialasfromtheoriginaldateof

purchase.

•Velleman®candecidetoreplaceanarticlewith

anequivalentarticle,ortorefundtheretailvalue

totallyorpartiallywhenthecomplaintisvalid

andafreerepairorreplacementofthearticleis

impossible,oriftheexpensesareoutof

proportion.

Youwillbedeliveredareplacingarticleora

refundatthevalueof100%ofthepurchase

priceincaseofaflawoccurredinthefirstyear

afterthedateofpurchaseanddelivery,ora

replacingarticleat50%ofthepurchasepriceor

arefundatthevalueof50%oftheretailvaluein

caseofaflawoccurredinthesecondyearafter

thedateofpurchaseanddelivery.

•Notcoveredbywarranty:

‐alldirectorindirectdamagecausedafter

deliverytothearticle(e.g.byoxidation,shocks,

falls,dust,dirt,humidity...),andbythearticle,as

wellasitscontents(e.g.dataloss),

compensationforlossofprofits;

‐frequentlyreplacedconsumablegoods,partsor

accessoriessuchasbatteries,lamps,rubber

parts,drivebelts...(unlimitedlist);

‐flawsresultingfromfire,waterdamage,

lightning,accident,naturaldisaster,etc.…;

‐flawscauseddeliberately,negligentlyor

resultingfromimproperhandling,negligent

maintenance,abusiveuseorusecontrarytothe

manufacturer’sinstructions;

‐damagecausedbyacommercial,professional

orcollectiveuseofthearticle(thewarranty

validitywillbereducedtosix(6)monthswhen

thearticleisusedprofessionally);

‐damageresultingfromaninappropriate

packingandshippingofthearticle;

‐alldamagecausedbymodification,repairor

alterationperformedbyathirdpartywithout

writtenpermissionbyVelleman®.

•Articlestoberepairedmustbedeliveredto

yourVelleman®dealer,solidlypacked

(preferablyintheoriginalpackaging),andbe

completedwiththeoriginalreceiptofpurchase

andaclearflawdescription.

•Hint:Inordertosaveoncostandtime,please

rereadthemanualandcheckiftheflawiscaused

byobviouscausespriortopresentingthearticle

forrepair.Notethatreturninganon‐defective

articlecanalsoinvolvehandlingcosts.

•Repairsoccurringafterwarrantyexpirationare

subjecttoshippingcosts.

•Theaboveconditionsarewithoutprejudiceto

allcommercialwarranties.

Theaboveenumerationissubjectto

modificationaccordingtothearticle(see

article’smanual).



Velleman®service‐enkwaliteitsgarantie

Velleman®heeftruim35jaarervaringinde

elektronicawereldenverdeeltinmeerdan85

landen.

Alonzeproductenbeantwoordenaanstrikte

kwaliteitseisenenaandewettelijkebepalingen

geldigindeEU.Omdekwaliteittewaarborgen,

ondergaanonzeproductenopregelmatige

tijdstippeneenextrakwaliteitscontrole,zowel

dooronzeeigenkwaliteitsafdelingalsdoor

externegespecialiseerdeorganisaties.Mochter

ondanksdezevoorzorgentocheenprobleem

optreden,dankuntusteedseenberoepdoenop

onzewaarborg(ziewaarborgvoorwaarden).

Algemenewaarborgvoorwaarden

consumentengoederen(voorEuropeseUnie):

•Opalleconsumentengoederengeldteen

garantieperiodevan24maandenopproductie‐

enmateriaalfoutenenditvanafde

oorspronkelijkeaankoopdatum.

•Indiendeklachtgegrondiseneengratis

reparatieofvervangingvaneenartikel

onmogelijkisofindiendekostenhiervoorbuiten

verhoudingzijn,kanVelleman®beslissenhet

desbetreffendeartikeltevervangendooreen

gelijkwaardigartikelofdeaankoopsomvanhet

artikelgedeeltelijkofvolledigterugtebetalen.In

datgevalkrijgtueenvervangendproductof

terugbetalingterwaardevan100%vande

aankoopsombijontdekkingvaneengebrektot

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Velleman DVM840 Manual de usuario Pagina 46

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