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CAMSCC3G

Components nv

6) To change the PIN code

• The PIN code can be changed by sending an SMS message to the device from the

Administrator phone containing the following text:

#pin*[NEW_PIN]#[PIN] #

Note: [NEW PIN] is the 4 digit number you want to use as a PIN code.

[PIN] is the 4 digit number you want to change.

For example send the following message to change PIN 1234 to a new PIN 0987:

#PIN*0987#1234#

Refer to the table below for an overview of all Administrator SMS commands.

SMS Command Description

#modlist*[NUMBER]#[PIN]#

Example: #modlist*3#1234#

Use to change the number of users

saved on the List of Authorisations

#changead*[OLDNUMBER]*[NEWNUMBER]#[PIN]#

Example: #changead*+393931111111*+393932222222#1234#

Use to change the telephone number

belonging to the Administrator

#del*[NUMBER]#[PIN]#

Example: #del*+393931234567#1234#

Use to delete a specific authorised user

#deluser#[PIN]#

Example: #deluser#1234#

Use to delete all authorised users

#add*[NUMBER]#[PIN]#

Example: #add*+393937654321#1234#

Use to enter new numbers as

authorised users

#pin*[NEW_PIN]#[PIN] #

Example: #pin*0987#1234#

Use to change the PIN code

10. Problem solving

• A list is provided below describing a series of situations which may take place while the

device is in use. Please check the list before contacting Customer Services.

P1. Restarting the device (resetting procedure)

• The device can be restarted by pressing the reset button and keeping it pressed for at

least 5 seconds.

Note: The device will be automatically restarted by pressing the reset button. All users will

be deleted from the List of Authorisations, with the exception of the Administrator

and the PIN code.

P2. The Network LED is off

• Check that the USIM card has been inserted into the USIM slot and that is correctly

locked.

• If the USIM card has been inserted and locked correctly and the Network Light is still off,

press the reset button for 5 seconds to restart the device.

Note: All users will be deleted from the List of Authorisations once the device is reset, with

the exception of the Administrator.

• Please contact Customer Services if the device still fails to function properly after it has

been reset.

P3. The network LED is red and continues flashing on and off

• Check that the USIM card has been inserted into the USIM slot and that is correctly

locked.

• If the network LED stays red and continues to flash on and off, move the device to

another position because the radio signal is insufficient in that particular position.

• Using your video phone, check for UMTS network coverage.

• If the LED has not changed to yellow or green after you have tried a number of different

positions, press the reset button for 5 seconds to restart the device.

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